Shipping policy
Please ensure your selected products, color/size preferences, and delivery address are all listed correctly before placing your order. Once items have been shipped, we are not responsible for orders delivered to the wrong address.
**Covid-19 may affect shipping costs, due to increased carrier rates, and shipping delays.
FREE SHIPPING
We do offer free shipping on domestic orders of $100 or more. Some exclusions apply on oversized items. Excluded items are denoted in item descriptions.
FREE SHIPPING
We do offer free shipping on domestic orders of $100 or more. Some exclusions apply on oversized items. Excluded items are denoted in item descriptions.
LOCATION OF SHIPPER
Your order is shipped from our studio/warehouse located in Fulton, MO. Please allow 3-5 business days for your order to be processed and shipped.
Your order is shipped from our studio/warehouse located in Fulton, MO. Please allow 3-5 business days for your order to be processed and shipped.
ORDER PROCESSING + SHIPPING
Grae Studio works with several shipping carriers to ensure affordable pricing options for our customers. You will have the ability to select which shipping method and carrier you prefer at checkout, which will affect the delivery date. Shipping cost will be calculated based on the weight of your order, package size, your shipping location, and the speed of transit you desire. Typically, domestic orders should arrive between 2-7 business days. Please note that shipping timeframes do not include the time it takes to process and fulfill your order.
**Covid- 19 may affect shipping times. Unfortunately, this is out of Grae Studio's control.
Grae Studio works with several shipping carriers to ensure affordable pricing options for our customers. You will have the ability to select which shipping method and carrier you prefer at checkout, which will affect the delivery date. Shipping cost will be calculated based on the weight of your order, package size, your shipping location, and the speed of transit you desire. Typically, domestic orders should arrive between 2-7 business days. Please note that shipping timeframes do not include the time it takes to process and fulfill your order.
**Covid- 19 may affect shipping times. Unfortunately, this is out of Grae Studio's control.
SHIPPING COST
Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service (USPS) and United Parcel Service (UPS). The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination.
Please note shipping timeframes do not include time needed to fulfill your order.
**Grae Studio currently does not ship or deliver large items such as furniture. These pieces are only available through local pick-up at this time.
SHIPPING DESTINATIONS
Currently, we only ship to the locations within the United States.
HOLIDAY SHIPPING
Yes, due to high package volumes during the months of November and December, there may be delays in shipping. Please plan accordingly if you wish to have your order in-hand by a certain date.
Yes, due to high package volumes during the months of November and December, there may be delays in shipping. Please plan accordingly if you wish to have your order in-hand by a certain date.
IN-STORE PICKUP
Customers may order online and pick up in-store. Simply select "Store Pickup" at checkout. We will review your order within 48 hours and contact you with further details to best accommodate the time you wish to pick up your item(s).
Customers may order online and pick up in-store. Simply select "Store Pickup" at checkout. We will review your order within 48 hours and contact you with further details to best accommodate the time you wish to pick up your item(s).
